Saturday, August 16, 2014

Genting Rewards Malaysia Member Lost Card‏

Dear Sir/Madam,

Please be informed that your membership card will be suspended to avoid any unauthorized usage. You may obtain replacement card from any of the Genting WorldCard Centre listed below:

24-hour Genting WorldCard Centre:
Resorts World Genting
1. Hollywood Wing, Casino
2. Monte Carlo 3, Casino
3. Entrance of CircusPalace Wing, Casino^(Applicable for Malaysian Muslim)
4. Genting Casino, First WorldPlaza

·  Service available for Genting Rewards Card Blue, Classic, Silver, Gold & Platinum

Resorts World OneHub* 
Lower Ground Floor, Wisma Genting
28, Jalan Sultan Ismail
50250 Kuala Lumpur
·  Service available for Genting Rewards Card Blue only.
Monday - Friday (8.30am - 6.00pm)
Saturday (8.30am - 1.00pm)
*Closed on Sundays and Public Holidays

Please note that lost card charges at RM10.00/2GP/1,000RP shall be imposed for card replacement.

GP - Genting Points
RP - Rewards Points
RM - Ringgit Malaysia

In addition, you are able to check the following information relating to your membership after you have logged in to our website at

1) Points statement i.e. points due to be expired, points balance and points activities
2) Credits balance (applicable for slots and electronic table games)
3) Card expiry date
4) How to renew your membership
5) Update your address and contact no.

Should you encounter any problem, please do not hesitate to e-mail us again.

Once again thanks for your continuous support and look forward to be of service to you.


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